Frequently Asked Questions
What materials do you use?
All our pieces are crafted in 14K or 18K gold with 100% natural diamonds and gemstones. Our pearls are premium quality, and South Sea upgrades are available.
Any deviations from this will be clearly mentioned
Are your diamonds natural?
Yes. We use only natural, certified diamonds unless stated otherwise.
Can I customize a design?
Most of our pieces can be customized in terms of size, gold color, or gemstones. Visit our Bespoke Jewellery page to learn more.
How do I know my size?
Check out our Size Guide for detailed instructions. We’re also happy to help you measure virtually.
Can you redesign my old jewelry?
Yes! Through our Reimagining Heirlooms service, we can convert your old gold or stones into new, meaningful designs.
How long does it take to receive my order?
Most orders are made-to-order and take 10–14 business days to ship. Let us know if you have a timeline and we’ll try to accommodate.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and timeframes vary based on location.
Do you provide certificates?
Every piece comes with an authenticity letter. Solitaire diamonds and high-value stones are individually certified.
Can I wear your jewelry every day?
Absolutely. Our Everyday Luxury pieces are made to be worn often. Just avoid harsh chemicals and store pieces properly for longevity.
Do you offer repairs or polishing?
Yes. We offer lifetime polishing and minor repairs on all Amarkosh pieces. Contact us whenever you need a refresh!
Have any other questions?
Please feel free to reach out to us